Terms of service

We are an introduction service. You tell us what you need; a human on our team picks a provider from our vetted list and introduces you. That is where our part ends.

We are not a party to the agreement you make with a provider. Any contract for the actual work — the tax filing, the plumbing, the rental — is between you and that provider. We do not set their prices, supervise their work, or handle payment between you.

Before a provider can be listed we check their identity, confirm their professional qualification or trade licence, check that their business is registered in Germany, and look for unresolved public complaints. For professional services we also speak to them directly.

That is a meaningful filter, but it is not a guarantee. We cannot promise that any provider will do good work, meet a deadline, quote a particular price, or be right for your situation. Use your own judgement before signing anything or paying money.

You need to be at least 18 to use Expat Globe. When you use it, you agree to:

• Give us accurate information — a wrong city or an unclear description means a worse match.
• Use it for your own genuine service needs, not to collect provider contact details in bulk.
• Not submit unlawful, abusive, or deliberately misleading content.

We may decline or stop handling a request, and we may suspend an account, where these terms are broken.

Expat Globe is free for expats during the beta. We do not take a commission from what you pay a provider, and there is no card required to submit a request.

We intend to charge providers for listings and leads in future. If we ever introduce a charge for expats, we will say so clearly before you incur it — never retroactively.

By applying to be listed you confirm that:

• You are legally entitled to offer your services in Germany, and your registration and any required licence are current.
• The qualifications, languages, rates, and experience you give us are true.
• You will respond to introductions within a reasonable time, quote transparently, and communicate in the languages you listed.

We can remove a listing at any time — in particular if a claim turns out to be untrue, if a licence lapses, or if we receive credible complaints from expats we introduced to you.

Reviews must describe your own genuine experience. We remove reviews that are fabricated, defamatory, or posted by someone with an interest in the outcome. We do not edit a review to make a provider look better, and we do not delete a fair negative review because a provider asked us to.

We are fully liable for damage caused intentionally or by gross negligence, and for death, personal injury, or damage to health.

For slight negligence we are liable only where we breach an obligation that is essential to this agreement, and then only for foreseeable damage typical of this kind of contract.

We are not liable for the work a provider does or fails to do, for their advice, or for any agreement you reach with them. Your claims in that respect are against the provider. Statutory liability that cannot be excluded is unaffected.

You can stop using Expat Globe whenever you like and ask us to delete your account by emailing expatglobe.de@gmail.com. We may close an account that breaches these terms, and we may discontinue the service — with reasonable notice where we can give it.

We may update these terms as the service grows. The date at the top shows the current version. Where a change materially affects you and we hold your email address, we will tell you before it takes effect.

German law applies. If you are a consumer, this does not remove the protection of mandatory consumer law in your country of residence. Nothing here limits your statutory rights.